Shipping And Returns
Automatically applied to checkout when order total reaches minimum threshold.
First class mail 4-7 business days to arrive.
Priority mail 3-5 business days to arrive.
Express mail guaranteed in 1-2 business days. Order cutoff for Express shipping is 10am M-F.
Free shipping = standard shipping. This usually means ground transportation. If receiving your order fast is a priority, you can choose to upgrade to a paid shipping method at checkout.
International customers: Please expect up to 28 business days for your order to arrive. Depending on location, tracking may not be available for some orders. Please be aware of possible customs delays and import tax: Orders may be held at customs for inspection, delaying the delivery time, and you may be charged a customs fee or import tax that you must pay. (Each country's import policies are different, we strongly advise you to look into your countries import laws before ordering from our site)
Returns: accepted within 14 days from the date of delivery. Please inform us within 7 days from delivery so that we can authorize your return. A 20% restocking fee may apply to orders that are returned due to insufficient address, or where the customer requests a cancellation prior to shipping. If the order must be reshipped due to insufficient/incomplete address on the first delivery attempt, additional postage will be required. Please check your shipping information carefully when placing your orders. All returns must include attached tags and or be in original packaging, in unused condition.
Returns Not Accepted On: Lotions, soaps, body butter, body oils, essential oils, Face masks Or Earrings.
Charmed Creations LLC
PO Box 1151
Kelso, WA. 98626
Please include a copy of your invoice or include your order number to prevent delays in processing your return.